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What you’ll need
  • 📱 Phone with WhatsApp — the usual way
  • 🏢 Work email — if your company uses SSO
  • 🌐 Portal address — if your company is not on app.doodocs.kz
Whichever way you sign in, on the first sign-in the system asks you once to confirm the account with your personal digital signature: enter your IIN and sign the request via eGov mobile or NCALayer. Without it you will not reach the workspace — keep your signature at hand.

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Which case is yours

Your company gave you neither a work email for signing in nor a separate portal address. You need a phone with WhatsApp and a personal digital signature.
Signing in with a phone number on app.doodocs.kz

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Desktop

1

Enter your phone number

Open app.doodocs.kz. On the “Sign in or register” screen pick your country in the list to the left of the field, enter your number and click “Continue”.
The sign-in screen: phone number, with digital signature and SSO below

The sign-in screen: phone number, with digital signature and SSO below

2

Enter the code from WhatsApp

On the “Confirm your phone number” screen, enter the code sent to you in WhatsApp. You can request a new one after a minute.
WhatsApp code

WhatsApp code

3

Enter your IIN

This starts the account confirmation: the IIN lets the system check that the signature belongs to you.
Entering the IIN

Entering the IIN

4

Sign with your personal digital signature

Scan the QR code in the eGov mobile app (eGov QR section) or click “Sign via NCALayer” on your computer.
Signing with a personal digital signature (eGov mobile / NCALayer)

Signing with a personal digital signature (eGov mobile / NCALayer)

5

No phone at hand? Start with the signature

The sign-in screen has a “Sign in with digital signature” link. It skips the number and the code: the signing request opens right away — a QR code for eGov mobile or the “Sign via NCALayer” button. “Back” and “Start over” sit at the bottom.
The “Sign in with digital signature” screen

The “Sign in with digital signature” screen

6

Done — you are in

Your workspace opens with the Inbox section.
Workspace after signing in

Workspace after signing in

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Phone

1

Open the app and tap “Get started”

Install Doodocs People from the App Store or Google Play — QR codes are in the “Mobile app” section.
The app's welcome screen

The app's welcome screen

2

Enter your phone number

On the “Your phone number?” screen enter your number and tap “Get code”. At the bottom of the screen sit “Enter the portal address” and a language switcher: Қазақша, Русский, English.
Entering the number; SSO, portal address and language below

Entering the number; SSO, portal address and language below

3

Enter the code from WhatsApp

The code arrives in WhatsApp on the number you entered. You can request a new one after a minute.
Confirming the phone number

Confirming the phone number

4

Choose how to confirm your identity

“Continue with eGov Mobile” signs right inside the eGov app — nothing to download. If a key file (.p12 / .pfx) is already on your phone, expand “I have an EDS key file”.
Two options: eGov Mobile or a key file

Two options: eGov Mobile or a key file

5

Enter your IIN

The IIN is checked against your certificate when signing. Tap “Sign with eGov Mobile” — your phone opens the eGov Mobile app itself.
6

Sign in eGov Mobile

In the app that opens, check the sender — Doodocs People — and tap “Sign”.
The signing request in eGov Mobile

The signing request in eGov Mobile

7

Done

After “Successfully signed” tap “Next” — your workspace opens. Notifications about documents and approvals will arrive right on your phone.
Signed — back to Doodocs People

Signed — back to Doodocs People

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Once signed in, you can change the interface language at any time: click your name in the bottom-left corner → “Language” → Қазақша / Русский / English.