Everything waiting for your action is collected in the Inbox: sign a document, acknowledge a policy, approve a request.
In brief
✍️ Signing
👀 Acknowledgement
🔔 Notifications
Desktop
Phone
1
Open the Inbox
Inbox is the first item in the left menu; the counter shows the number of active tasks. Tasks are grouped by action type: “Sign”, “Document maintenance”, etc. The “History” tab keeps completed tasks.
Inbox: active tasks
2
Open a task and review the document
Click a task — the document opens on the right together with its properties: status, number, type, initiator. Read the document before signing.
A signing task: document and properties
3
Click “Sign”
Scan the QR code in the eGov Mobile app (eGov QR section), or click “Sign with NCA EDS” if your key is installed on the computer.
Signing dialog: eGov Mobile or NCA EDS
4
Done
After signing, the task moves from the Inbox to the History tab and the document continues along its route. Signed documents are always available under Documents → All.
1
1
A push notification arrives
When a document is sent to you for signing, acknowledgement or approval, the app sends a push. The first icon in the bottom bar holds your incoming tasks.
2
Open the task and read the document
The card shows who sent it, what is expected from you, and the document itself. Scroll to the end — especially when it is a policy acknowledgement.
3
Sign
Tap “Sign” and pick a method: eGov Mobile, eGov Business or a key file. The eGov app opens on the same phone — no need to go back to a computer.
4
Done
The task leaves your inbox and the document moves to the next person in the route.
1
For “acknowledgement required” tasks, your signature confirms you have read the document (for example, a company policy). Scroll through the whole document before signing.
The menu and buttons follow your chosen language, but document names stay exactly as your company created them — usually in Russian: “Заявление на аванс”, “Приказ о приёме”. That is expected; type the name as it appears when searching.
