Vacations, sick leaves, days off and other absences are requested via “My absences” — the application is generated automatically.
In brief
📅 Absence dates
🔑 Personal digital signature (eGov Mobile or NCA)
Desktop
Phone
1
Open “My absences”
In the left menu choose Absences → My absences. Here you can see all your requests and their statuses: draft, under review, approved. Click the “Request” button in the top-right corner.
My absences: requests and statuses
2
Choose the absence type
In the “Vacation type” field pick the type you need: annual paid leave, sick leave, unpaid leave, day off, remote work and others. Each type has a description with a reference to the Labor Code of Kazakhstan.
Available absence types
3
Set the period and check your balance
Fill in the “From” and “To” dates and the reason if required. Below, the system immediately shows your day balance: available now, available by the start of the absence, and requested.
Period and the day-balance calculation
4
Click “Next” and review the draft
The system creates a draft request: period, number of days and the approval route. For vacations, the application is generated automatically in two languages (Russian and Kazakh) with your name, position and dates. Nothing needs to be typed.
5
Sign and send
Click “Sign and send”, then scan the QR code in eGov Mobile or sign with NCA EDS.
Signing the request with a personal digital signature
6
Keep an eye on your day balance
The “Balance” tab shows what’s left for each vacation type on a year map: available, used and planned days. “My calendar” shows your absences and the production calendar; “Colleagues” shows who on the team is away.
The Balance tab: remaining days on a year map
7
Done — the request is under review
Track the status in “My absences”; the decision will arrive in your Inbox.
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1
Tap create → “Request time off”
The button is in the bottom-right corner. You can also request leave from Profile → Absences.
The third item in the create sheet — “Request time off”
2
Choose an absence type
Annual leave, sick leave, a day off, remote work, study leave and others. Your company configures the list — the type names stay in Russian.
Absence types available to an employee
3
Set the period
Tap “Select period” and mark the first and last day in the calendar. Above it sits a description of the absence type with a reference to the Labour Code article.
Choosing the start and end dates
4
Check the day balance
Once the dates are set you get a breakdown: available now, available by the start of the leave, requested, and remaining after. A reason is optional.
The day balance for the selected period
5
Send and sign
Tap “Send” — the request gets a number and the status “On signing”. Then tap “Sign”.
The request card with its status and route
6
Choose a signing method
eGov Mobile — your personal signature through the eGov app. eGov Business — signing on behalf of the organisation. NCA digital signature — a key file on the phone.
Three ways to sign on a phone
7
Done
The request goes to your manager. You can see its status under Profile → Absences.
1
⚠️ Requests must be submitted in advance — if the date is too close, the system shows “Submission deadline has passed”. In that case move the dates later.
Section tabs: “Colleagues” — who on the team is away, “My calendar” — your absences on a calendar, “Balance” — remaining days for each vacation type.
