Vacations, sick leaves, days off and other absences are requested via “My absences” — the application is generated automatically.
In brief
📅 Absence dates
🔑 Personal digital signature (eGov Mobile or NCA)
Desktop
Phone
1
Open “My absences”
In the left menu choose Absences → My absences. Here you can see all your requests and their statuses: draft, under review, approved. Click the “Request” button in the top-right corner.
My absences: requests and statuses
2
Choose the absence type
In the “Vacation type” field pick the type you need: annual paid leave, sick leave, unpaid leave, day off, remote work and others. Each type has a description with a reference to the Labor Code of Kazakhstan.
Available absence types
3
Set the period and check your balance
Fill in the “From” and “To” dates and the reason if required. Below, the system immediately shows your day balance: available now, available by the start of the absence, and requested.
Period and the day-balance calculation
4
Click “Next” and review the draft
The system creates a draft request: period, number of days and the approval route. For vacations, the application is generated automatically in two languages (Russian and Kazakh) with your name, position and dates. Nothing needs to be typed.
5
Sign and send
Click “Sign and send”, then scan the QR code in eGov Mobile or sign with NCA EDS.
Signing the request with a personal digital signature
6
Keep an eye on your day balance
The “Balance” tab shows what’s left for each vacation type on a year map: available, used and planned days. “My calendar” shows your absences and the production calendar; “Colleagues” shows who on the team is away.
The Balance tab: remaining days on a year map
7
Done — the request is under review
Track the status in “My absences”; the decision will arrive in your Inbox.
1
1
Tap create → “Request time off”
The button is in the bottom-right corner. You can also request leave from Profile → Absences.
The third item in the create sheet — “Request time off”
2
Choose an absence type
Annual leave, sick leave, a day off, remote work, study leave and others. Your company configures the list — the type names stay in Russian.
Absence types available to an employee
3
Set the period
Tap “Select period” and mark the first and last day in the calendar. Above it sits a description of the absence type with a reference to the Labour Code article.
Choosing the start and end dates
4
Check the day balance
Once the dates are set you get a breakdown: available now, available by the start of the leave, requested, and remaining after. A reason is optional.
The day balance for the selected period
5
Send and sign
Tap “Send” — the request gets a number and the status “On signing”. Then tap “Sign”.
The request card with its status and route
6
Choose a signing method
eGov Mobile — your personal signature through the eGov app. eGov Business — signing on behalf of the organisation. NCA digital signature — a key file on the phone.
Three ways to sign on a phone
7
Done
The request goes to your manager. You can see its status under Profile → Absences.
1
⚠️ Requests must be submitted in advance — if the date is too close, the system shows “Submission deadline has passed”. In that case move the dates later.
Section tabs: “Colleagues” — who on the team is away, “My calendar” — your absences on a calendar, “Balance” — remaining days for each vacation type.
⌘I
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For vacations, the application is generated automatically in two languages (Russian and Kazakh) with your name, position and dates. Nothing needs to be typed.`})}),_jsxs(Step,{title:`Sign and send`,children:[_jsx(_components.p,{children:`Click “Sign and send”, then scan the QR code in eGov Mobile or sign with NCA EDS.`}),_jsx(Frame,{caption:`Signing the request with a personal digital signature`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-sign-qr.jpg?fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=fc250d4800d91cc461c84967b0a30d35`,alt:`Signing the request with a personal digital signature`,\"data-og-width\":`1200`,width:`1200`,\"data-og-height\":`640`,height:`640`,\"data-path\":`images/kb/en-desktop-sign-qr.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-sign-qr.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=ca7294fc93f305a9b135996f4cd84753 280w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-sign-qr.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=7eb1bd729f67181ec13319d4734f1cf9 560w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-sign-qr.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=a9ed28a84578617a72774e7e3cbb3558 840w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-sign-qr.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=de043fad7d544889189fc71df95bad85 1100w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-sign-qr.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=2c755a1fb57c8289f12c9407a552b5bb 1650w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-sign-qr.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=1dcc4ce575f1806335ffacb9cfa86474 2500w`})})]}),_jsxs(Step,{title:`Keep an eye on your day balance`,children:[_jsx(_components.p,{children:`The “Balance” tab shows what’s left for each vacation type on a year map: available, used and planned days. “My calendar” shows your absences and the production calendar; “Colleagues” shows who on the team is away.`}),_jsx(Frame,{caption:`The Balance tab: remaining days on a year map`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-timeoff-balance.jpg?fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=d9897b2582d7969070d1655f1c4282e6`,alt:`The Balance tab: remaining days on a year map`,\"data-og-width\":`1200`,width:`1200`,\"data-og-height\":`640`,height:`640`,\"data-path\":`images/kb/en-desktop-timeoff-balance.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-timeoff-balance.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=8912d52d322de0466522d350da195fc7 280w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-timeoff-balance.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=1070195a35d5c525158e73fb192a6207 560w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-timeoff-balance.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=e73d57c72bda69176ab41f48efb821f8 840w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-timeoff-balance.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=ec1d70bfedcb24ee01df46cdfdf29460 1100w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-timeoff-balance.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=b5004928f057b83802bc5a9643f9f768 1650w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-desktop-timeoff-balance.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=dd42977f1c83a8b56149ac569fde9750 2500w`})})]}),_jsxs(Step,{title:`Done — the request is under review`,children:[_jsx(_components.p,{children:`Track the status in “My absences”; the decision will arrive in your Inbox.`}),_jsx(Check,{children:_jsx(_components.p,{children:`1`})})]})]})}),_jsx(Tab,{title:`Phone`,id:`phone`,children:_jsxs(Steps,{children:[_jsxs(Step,{title:`Tap create → “Request time off”`,children:[_jsx(_components.p,{children:`The button is in the bottom-right corner. You can also request leave from Profile → Absences.`}),_jsx(Frame,{caption:`The third item in the create sheet — “Request time off”`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-create.jpg?fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=a10b0be9f3613dcb58cf0ed4426c2e45`,alt:`The third item in the create sheet — “Request time off”`,\"data-og-width\":`520`,width:`520`,\"data-og-height\":`1122`,height:`1122`,\"data-path\":`images/kb/en-m-create.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-create.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=26605fd1b6a5cb438e2a354e69b6fcdb 280w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-create.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=6e7b185231ff8b5b215a802d7c2c2b53 560w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-create.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=b760b281ddc6ed9d237ecc7ff1be6c9e 840w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-create.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=cf8c02865b2d5d2693fd037683d52ae4 1100w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-create.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=b1664f431e5f02bd76e890a7f5b50ced 1650w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-create.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=03a73ace60697ee7969f77502e605656 2500w`})})]}),_jsxs(Step,{title:`Choose an absence type`,children:[_jsx(_components.p,{children:`Annual leave, sick leave, a day off, remote work, study leave and others. Your company configures the list — the type names stay in Russian.`}),_jsx(Frame,{caption:`Absence types available to an employee`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abstype.jpg?fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=f16a01705397ef9f5fa8c5819327d46b`,alt:`Absence types available to an employee`,\"data-og-width\":`520`,width:`520`,\"data-og-height\":`1122`,height:`1122`,\"data-path\":`images/kb/en-m-abstype.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abstype.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=3636375f39534886907ae6d4fe4506ea 280w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abstype.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=d0ffc15059cae0a2ef8f249f7184c062 560w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abstype.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=573d54bdf8380a19d1a81f9ea02ea942 840w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abstype.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=b01b5138a020281b56e4228c568feb01 1100w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abstype.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=08c073fe7f9af474845e818b5bd46617 1650w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abstype.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=341c7757ffc3f395c966b6beaabf9290 2500w`})})]}),_jsxs(Step,{title:`Set the period`,children:[_jsx(_components.p,{children:`Tap “Select period” and mark the first and last day in the calendar. Above it sits a description of the absence type with a reference to the Labour Code article.`}),_jsx(Frame,{caption:`Choosing the start and end dates`,children:_jsx(OptimizedImage,{src:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abscal.jpg?fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=07cf4319fdaf52f24afef2839df03de7`,alt:`Choosing the start and end dates`,\"data-og-width\":`520`,width:`520`,\"data-og-height\":`1122`,height:`1122`,\"data-path\":`images/kb/en-m-abscal.jpg`,\"data-optimize\":`true`,\"data-opv\":`3`,srcset:`https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abscal.jpg?w=280\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=5a895df2fe6a31120f91a92e5fa4dbd9 280w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abscal.jpg?w=560\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=1d69a9dbb2b530b2482758239d8e929e 560w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abscal.jpg?w=840\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=a8bca4bb3a3e78f704fd4e0d33fb5e8b 840w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abscal.jpg?w=1100\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=85cb21dae8f4f66b3e45565629f378fd 1100w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abscal.jpg?w=1650\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=c28f8a9a953effdc448316411229341c 1650w, https://mintcdn.com/doodocs-ac09f6de/k4aUjhBTvEzAQC5B/images/kb/en-m-abscal.jpg?w=2500\u0026fit=max\u0026auto=format\u0026n=k4aUjhBTvEzAQC5B\u0026q=85\u0026s=38c1ffd94e20548d8d2eaee4ebb7c286 2500w`})})]}),_jsxs(Step,{title:`Check the day balance`,children:[_jsx(_components.p,{children:`Once the dates are set you get a breakdown: available now, available by the start of the leave, requested, and remaining after. 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