> ## Documentation Index
> Fetch the complete documentation index at: https://platform.doodocs.kz/llms.txt
> Use this file to discover all available pages before exploring further.
# How to sign in
> The way in depends on what your company gave you. Pick your case — the steps follow.
**What you'll need**
* 📱 Phone with WhatsApp — the usual way
* 🏢 Work email — if your company uses SSO
* 🌐 Portal address — if your company is not on app.doodocs.kz
Whichever way you sign in, on the first sign-in the system asks you once to confirm the account with your personal digital signature: enter your IIN and sign the request via eGov mobile or NCALayer. Without it you will not reach the workspace — keep your signature at hand.
## Which case is yours
Your company gave you neither a work email for signing in nor a separate portal address. You need a phone with WhatsApp and a personal digital signature.
Signing in with a phone number on app.doodocs.kz
### Desktop
Open app.doodocs.kz. On the “Sign in or register” screen pick your country in the list to the left of the field, enter your number and click “Continue”.
On the “Confirm your phone number” screen, enter the code sent to you in WhatsApp. You can request a new one after a minute.
This starts the account confirmation: the IIN lets the system check that the signature belongs to you.
Scan the QR code in the eGov mobile app (eGov QR section) or click “Sign via NCALayer” on your computer.
The sign-in screen has a “Sign in with digital signature” link. It skips the number and the code: the signing request opens right away — a QR code for eGov mobile or the “Sign via NCALayer” button. “Back” and “Start over” sit at the bottom.
Your workspace opens with the Inbox section.
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### Phone
Install Doodocs People from the App Store or Google Play — QR codes are in the “Mobile app” section.
On the “Your phone number?” screen enter your number and tap “Get code”. At the bottom of the screen sit “Enter the portal address” and a language switcher: Қазақша, Русский, English.
The code arrives in WhatsApp on the number you entered. You can request a new one after a minute.
“Continue with eGov Mobile” signs right inside the eGov app — nothing to download. If a key file (.p12 / .pfx) is already on your phone, expand “I have an EDS key file”.
The IIN is checked against your certificate when signing. Tap “Sign with eGov Mobile” — your phone opens the eGov Mobile app itself.
In the app that opens, check the sender — Doodocs People — and tap “Sign”.
After “Successfully signed” tap “Next” — your workspace opens. Notifications about documents and approvals will arrive right on your phone.
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Your administrator told you to sign in with a work email like [user@company.com](mailto:user@company.com). No phone needed — but a digital signature is, on the first sign-in.
Signing in with a corporate email · first sign-in also needs the signature
### Desktop
The link sits on the app.doodocs.kz sign-in screen, below the “Continue” button and the “Sign in with digital signature” link.
On the “Sign in with your corporate account (SSO)” screen enter an address like [user@company.com](mailto:user@company.com) and click “Next”. “Back” returns you to the usual sign-in.
From here your company's own identity system takes over: its own sign-in page, a corporate password, sometimes a second factor. There is no separate Doodocs password.
SSO proves you work at the company, not that you are you. That is why the first sign-in asks for an IIN.
Scan the QR code in eGov mobile or click “Sign via NCALayer”. This is the account confirmation — it is needed on the first sign-in.
The same workspace opens as with the usual sign-in.
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### Phone
On the “Your phone number?” screen, below the “Get code” button, there is a “Sign in with your corporate account (SSO)” line.
Enter the address and tap “Next”. Above the field the app shows which portal it is connecting to — the “Portal: app.doodocs.kz” line. If that is not your address, change it first — the “I have my own portal address” card.
Your company's sign-in page opens — a corporate password, sometimes a second factor.
The app asks for an IIN and a signature via eGov Mobile — the same as with the usual sign-in.
Once signed, the workspace opens.
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Your company runs on a separate address rather than app.doodocs.kz. Your administrator hands out the address.
First connect to the right address, then sign in as usual
### Desktop
Instead of app.doodocs.kz, type the address your administrator gave you. The sign-in screen looks exactly the same.
From there everything is as usual: by phone number, with a digital signature or with a corporate account — whichever your company set up.
Your own portal address changes nothing here: the system asks for the IIN and the personal signature exactly as app.doodocs.kz does.
Accounts on different addresses are not linked: on app.doodocs.kz your account may simply not exist. If you do not know the address, ask your administrator or HR.
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### Phone
The button sits at the bottom of the sign-in screen, next to the language switcher.
On the “Portal address” screen type the address your company administrator gave you. The app remembers it.
From there signing in continues as usual — by phone number or via SSO. The current portal is always visible on the SSO screen, in the “Portal:” line.
The IIN and the eGov Mobile signature are needed here too — the portal address does not replace them.
With the wrong address neither the phone number nor SSO will work: your account does not exist on that portal.
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Once signed in, you can change the interface language at any time: click your name in the bottom-left corner → “Language” → Қазақша / Русский / English.